If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3-7 business days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Any item that is returned more than 15 days after delivery Any item not in its original condition, is damaged or missing parts for reasons not due to our error There are certain situations where only partial refunds are granted (if applicable) Please do not send your purchase back to the sender address, we will provide you the return address. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 15 days have gone by since you received the ordered product, unfortunately we can’t offer you a refund or exchange. However, please note that we are dependent on the Postal companies, so we cannot guarantee any delivery dates and shipping lead times. Orders will arrive at the destination in 1-8 business days. Please take notice that it can take up to 48 hours before your local Postal Service can track the standard shipment When the order is dispached, you will receive an email with a tracking number, if available. Usually, if the order includes more that one product, the products are dispached in a single package, but it could happen that different products are available in different warehouses, so they would get dispached separately. The shipping prices are all based on weight and size.ĭifferent products are available in different warehouses. If you do not specify a different shipping address, your order will be shipped to your billing address. Shipping options and costs are automatically calculated and displayed at checkout, once you have specified the delivery address. You will receive an email from us confirming when your order has been dispatched. Our orders are shipped from Bihor, Romania, Monday through Friday and it usually takes up to 1 business day to process an order and have it shipped out.
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